Loondance Gallery

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Privacy Policy

Last updated: 2026-10-05

Loondance Gallery ("we") protects the personal information of its customers in accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25) and Canada's PIPEDA.

1. Person in charge of the protection of personal information

Name: [à compléter]
Title: [à compléter]
Email: [à compléter]
Address: [à compléter], Montréal (Québec) Canada

2. Information we collect

Identity and contact details (name, email, phone, billing and shipping addresses), order history, payment information (processed by our payment provider; we do not store card numbers), technical data (IP address, browser, pages visited) and newsletter preferences.

3. Why we collect it

To process and deliver orders, provide customer service, send our newsletter when you have consented, prevent fraud, meet legal and accounting obligations and improve our website.

4. Consent

We collect your information with your consent, which you may withdraw at any time. Non-essential cookies and newsletters are only used with your explicit consent.

5. Sharing

Only with service providers needed to operate the store (payment, shipping, hosting, email), under contracts that protect your information. Some providers may store data outside Quebec; we assess these transfers as required by law. We never sell your personal information.

6. Retention

We keep your information only as long as needed for the purposes above or as required by law (e.g. tax records), then destroy or anonymize it.

7. Your rights

You may access, correct or request deletion of your information, withdraw your consent, request de-indexing, and obtain your information in a structured technological format. Write to the person in charge above; we answer within 30 days. You may also file a complaint with the Commission d'accès à l'information du Québec.

8. Security and incidents

We use reasonable safeguards (encryption in transit, restricted access). In the event of a confidentiality incident presenting a risk of serious injury, we will notify affected persons and the Commission d'accès à l'information.

9. Cookies

See our Cookie Policy.

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